The Coal Exchange Hotel | Hotel in Cardiff

| 8.0 (5053 Reviews) |  8 Bathrooms  24 Guests
Butetown Hotel | The Coal Exchange Hotel

Hotel in Butetown, Cardiff

Located 1.2 miles from Motorpoint Arena Cardiff, The Coal Exchange Hotel offers 3-star accommodations in Cardiff and has a shared lounge, a restaurant and a bar. Among the facilities at this property are room service and luggage storage space, along with free WiFi throughout the property. The hotel features family rooms. At the hotel, the rooms have a desk. The private bathroom is equipped with a shower, free toiletries and a hairdryer. All rooms at The Coal Exchange Hotel come with a flat-screen TV with satellite channels and a safety deposit box. The breakfast offers buffet, continental or Full English/Irish options. Speaking Arabic, English, Spanish and Punjabi at the 24-hour front desk, staff are ready to help around the clock. University of South Wales – Cardiff Campus is 1.7 miles from the accommodation, while Cardiff University is 2.5 miles from the property. Cardiff Airport is 14 miles away.

The Coal Exchange Hotel is located in Cardiff.

This 88 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Kitchen, Guest Services, and several others. This is a 3 star rated property and has over 5053 reviews with the average score of 8 . Coming to Cardiff and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 88 Bedrooms Hotel if you want to learn more about this Hotala.uk place in Cardiff. These details are authentic, as they are provided by our partner, booking.com.

This The Coal Exchange Hotel in Cardiff is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Coal Exchange Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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4-5 Mount Stuart Square 4-5 Mount Stuart Square, Cardiff, CF10 5FQ, United Kingdom

Amenities

Designated Smoking Area
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Kitchen

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kids' meals
  • Wine/Champagne
  • Bar
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
  • Raised toilet
Activities
  • Stand-up comedy
  • Happy hour
  • Themed dinners
Entertainment
  • Board games/Puzzles
General
  • Non-smoking rooms
  • Safe
  • Smoke-free property
  • Family rooms
  • Wifi in all areas
  • Designated smoking area
  • Elevator
  • Heating
  • Facilities for disabled guests
Guest Services
  • Baggage storage
  • Meeting/Banquet facilities
  • Express check-in/out
  • Daily housekeeping
  • Fax/Photocopying
  • Room service
  • Shared lounge/TV area
  • 24-hour front desk
  • Invoice provided
Internet
  • Wifi
  • Internet
  • Free Wifi
Security/Safety
  • CCTV in common areas
  • Security alarm
  • Key card access
  • Smoke alarms
  • Fire extinguishers
  • CCTV outside property
  • 24-hour security
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
  • Access to healthcare professionals
  • Cashless payment available
  • Mobile app for room service

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.34
Location:
8.76
Staff:
9.22
Facilities:
8.34
Comfort:
8.49
Cleanliness:
8.44
Steve
Sep 23, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Couple
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Double Room
Room Type: Double
Room Size: 27 m2
1 Full bed(s) Bed
Double Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Body soap, Shower, Towels, Bathtub or shower, Spa tub, Private bathroom, Toilet paper, Hairdryer, Toilet, Bathtub, Free toiletries, Shampoo

General

Smoke Alarm, Safe, Key card access, Carpeted, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed
Triple Room - Disability Access
Room Type: Triple
Room Size: 39 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Walk-in shower, Body soap, Shower, Towels, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Shampoo

General

Smoke Alarm, Safe, Key card access, Carpeted, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Roll-in shower, Entire unit wheelchair accessible, Lower sink, Shower chair, Upper floors accessible by elevator, Toilet with grab rails, Accessible by elevator

Room Amenities

Socket near the bed
Quadruple Room
Room Type: Quad
Room Size: 39 m2
2 King bed(s) Bed
Quadruple Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Body soap, Shower, Towels, Bathtub or shower, Spa tub, Private bathroom, Toilet paper, Hairdryer, Toilet, Bathtub, Free toiletries, Shampoo

General

Smoke Alarm, Safe, Key card access, Carpeted, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed
Presidential Suite
Room Type: Suite
Room Size: 75 m2
1 King bed(s) Bed
Presidential Suite

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Body soap, Shower, Towels, Bathtub or shower, Spa tub, Private bathroom, Toilet paper, Hairdryer, Toilet, Bathtub, Free toiletries, Shampoo

General

Smoke Alarm, Safe, Key card access, Carpeted, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed
Family Room
Room Type: Family
Room Size: 60 m2
3 King bed(s) Bed
Family Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Body soap, Shower, Towels, Bathtub or shower, Spa tub, Private bathroom, Toilet paper, Hairdryer, Toilet, Bathtub, Free toiletries, Shampoo

General

Smoke Alarm, Safe, Key card access, Carpeted, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed
Triple Room
Room Type: Triple
Room Size: 27 m2
1 Twin bed(s) Bed
1 Full bed(s) Bed

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Body soap, Shower, Towels, Bathtub or shower, Spa tub, Private bathroom, Toilet paper, Hairdryer, Toilet, Bathtub, Free toiletries, Shampoo

General

Smoke Alarm, Safe, Key card access, Carpeted, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed
Standard King Room
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
2 Twin bed(s) Bed
Standard King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Body soap, Shower, Towels, Private bathroom, Toilet paper, Hairdryer, Toilet, Free toiletries, Shampoo

General

Smoke Alarm, Safe, Key card access, Carpeted, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed
King Room
Room Type: Double
Room Size: 32 m2
1 Queen bed(s) Bed
2 Twin bed(s) Bed
King Room

Food & Drink

Tea/Coffee maker, Bottle of water

Bathroom

Conditioner, Body soap, Shower, Towels, Bathtub or shower, Spa tub, Private bathroom, Toilet paper, Hairdryer, Toilet, Bathtub, Free toiletries, Shampoo

General

Smoke Alarm, Safe, Key card access, Carpeted, Iron, Heating, Trash cans

Media & Technology

Satellite channels, Flat-screen TV, TV

Activities

Hot tub

Living Area

Desk

Services

Wake-up service

Kitchen

Electric kettle

Bedroom

Wardrobe or closet, Childrens' cribs

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Socket near the bed

FAQ's

Is this The Coal Exchange Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Coal Exchange Hotel?

Check-in time for The Coal Exchange Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Coal Exchange Hotel have a swimming pool?

No, this The Coal Exchange Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Coal Exchange Hotel?

Best-rates for the The Coal Exchange Hotel starts from $358 per night with includes Child Friendly, Internet, Designated Smoking Area, TV, Wheelchair Accessible, Security/Safety, Fireplace/Heating, Business Services, Entertainment, Accessibility, Sports/Activities, Bar, Restaurant, Kitchen, Guest Services with all other facilities. Hotala.uk matches every traveler with their perfect hotel, resort, or rental and whether you are traveling with a group, friends, family, or pets.

Is The Coal Exchange Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Coal Exchange Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Coal Exchange Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Coal Exchange Hotel?

Based on the information reported by the owner or manager, the The Coal Exchange Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Coal Exchange Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Coal Exchange Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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